IT Administrator

Toddle is a teacher-built, AI-first teaching and learning platform that goes beyond a typical LMS. We help educators streamline their entire workflow – from curriculum planning and assessments to student portfolios, gradebook, progress reports and family communication – all from one intuitive interface.

In the past two years, we’ve deeply embedded AI across our entire platform to reduce teachers’ administrative workload and help them focus on what really matters: delivering meaningful, personalised instruction. Whether it’s planning lessons, assessing student work, or writing report cards, Toddle AI is built to support teachers in all their work.

Today, 2,000+ schools and districts across 100+ countries use Toddle to simplify and elevate their teaching. We are backed by leading global investors, including GSV and Sequoia Capital.

Here’s what you’ll be doing

We are seeking an enthusiastic and proactive IT Administrator to support and manage our company’s IT infrastructure. The successful candidate will handle a variety of IT-related tasks, including hardware setup, iOS installation, and troubleshooting. You will play a crucial role in ensuring the smooth operation of all IT systems and assisting users with technical issues.

Key Responsibilities:

• Technical Support: Provide first-line technical support to employees, User Management: Assist in the creation and management of user accounts, access permissions, and authentication for various systems.
• Resolving hardware, software, and network issues in a timely manner.
• Software Installation: Install, configure, and update software applications and operating systems on user devices.Documentation: Maintain accurate documentation of IT processes, system configurations, and support requests.
• Experience with backup and recovery systems, ensuring data protection.
• Basic understanding of system security protocols and practices.
• Inventory Management: Track IT assets, including hardware and software inventory, and assist in procurement and asset management.

Preferred Skills:

• Experience with IT ticketing systems and remote support tools.
• Familiarity with managing Active Directory, DNS, DHCP, and firewall configurations.

Is this someone that looks like you?

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 2+ years of experience in IT support, administration, or a related field (internships or co-op experience considered).
• Basic knowledge of computer hardware, software, and networking concepts.
• Strong problem-solving skills and the ability to troubleshoot technical issues effectively.
• Excellent communication and interpersonal skills for interacting with staff and vendors.
• Ability to work independently and as part of a team in a fast-paced environment.
• Location: Bangalore
• We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and Humility

Excited about the role?

Here are some more benefits:

1. Exposure to diverse learning opportunities
   • Work across different projects & teams to develop skills outside of your core expertise
   • Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:
   • No cap on the number of sick or casual leaves
   • Special paid leaves for childbirth, wedding etc.
3. No bell curve performance evaluations We put in a lot of work to hire the best, and therefore we don’t expect anyone to deliver less than the best!
4. Block “no-meeting hours” to enable uninterrupted focused work
5. And yes, a super fun and diverse group of folks to collaborate and grow with

Hiring process:

1. Shortlisting:

• Share your resume with careers@toddleapp.com.
• We’ll review your application and assess for a good fit.
• If shortlisted, you’ll hear from us within 2-3 days.

2. Interview Process: Typically, we do 2-3 rounds of interviews, a written assignment, and deep reference checks. 3. We value your time and aim to communicate proactively at all stages of your application. You can always reach out with any questions!